All that people want is a listening board. A listening board that listens with rapt attention and responds with remarks like - oh really good…… that is wonderful……..you are amazing etc. when something positive is told. And - oh my god.....why did that happen to you.....oh you poor little thing…. I know you are not at fault....why should life be so cruel to you etc. when something negative or sad is told. But remember, something to this effect is only to be responded. Think before you decide to give suggestions/solutions/advice that do seem reasonable. Remember you are only needed as a listening board and not an advising board.